Privacy Policy

Privacy Policy

Introduction

Your privacy is important to me. This policy explains how I collect, use, store and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

As part of my work as a somatic therapist, bodyworker and energetic healing practitioner, I may collect personal information that is considered sensitive under data protection law, including health-related information. I am committed to handling this information with care, confidentiality and respect.

Who I Am

Name: Domnique Ammon
Business name: Dominique Ammon
Email: info@dominiqueammon.com
Website: dominiqueammon.com

I am the data controller responsible for the personal information you provide through this website, by email, phone, consultation forms, or during sessions.

What Information I May Collect

I may collect and store:

  • Your name and contact details
  • Emergency contact information
  • Information shared through enquiry forms, email or phone
  • Health information relevant to your sessions
  • Consultation forms and session notes
  • Appointment history
  • Information relating to online sessions where applicable

I only collect information that is reasonably necessary to support safe, ethical and appropriate practice.

How Your Information Is Used

Your information may be used to:

  • Respond to enquiries
  • Arrange and manage appointments
  • Support ongoing therapeutic work
  • Maintain confidential client records
  • Send information relevant to your sessions
  • Meet legal, ethical or insurance requirements

I do not sell, share or distribute your personal information for marketing purposes.

Lawful Basis for Processing

Under UK GDPR, the lawful bases I rely on include:

  • Consent
  • Legitimate interests
  • Provision of health or therapeutic support
  • Legal obligations where applicable

Sensitive health-related information is processed only where necessary for therapeutic work and with appropriate care and confidentiality.

Confidentiality

All sessions and personal information are treated confidentially.

There are, however, rare circumstances where confidentiality may need to be broken, including:

  • If there is concern about serious harm to yourself or others
  • Safeguarding concerns involving children or vulnerable adults
  • Where disclosure is required by law
  • I may take time to reply and do not offer a crisis or emergency service

Where possible, this would be discussed with you first.

Communication Boundaries

Email and WhatsApp are used for practical communication such as arranging or changing appointments.

At times, I may also send brief follow-up reflections, agreed resources, or supportive practices connected to our work together.

Please be aware that:

  • Email and messaging are not fully secure forms of communication
  • Ongoing therapeutic support is not offered via WhatsApp or email outside agreed sessions
  • Long therapeutic messages or voice notes may not receive a therapeutic response
  • I may take time to reply and do not offer a crisis or emergency service

If additional support is needed between sessions, this can be discussed together within the context of the work.

Online Sessions

Where online sessions are offered, I use platforms considered reasonably secure. However, no online platform can guarantee absolute confidentiality or security.

Clients are encouraged to ensure they are in a private and appropriate space for online sessions where possible.

Storage and Protection of Information

I take reasonable steps to store your information securely.

This may include:

  • Password-protected devices
  • Secure digital storage
  • Locked storage for paper records where applicable

How Long Information Is Kept

Client records and notes are typically retained for up to 7 years after the end of our work together, in line with professional and insurance recommendations, after which they are securely deleted or destroyed.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request erasure of information where appropriate
  • Withdraw consent where applicable
  • Raise concerns about how your information is handled

Requests can be made via:
Info@dominiqueammon.com

Website Cookies

This website may use basic cookies or analytics to help understand website usage and improve functionality.

You can adjust your browser settings to refuse cookies if you prefer.

Changes to This Policy

This privacy policy may be updated occasionally to reflect changes in practice, legal requirements, or website services.

Last updated: 12/5/26

Short Client Privacy & GDPR Notice

(Printable version for consultation forms or welcome packs)

Your personal information is kept confidential and stored securely in accordance with UK GDPR and the Data Protection Act 2018.

Information collected may include contact details, health information relevant to sessions, consultation forms and brief session notes.

This information is used only to support safe and appropriate therapeutic practice, manage appointments, and meet legal or insurance requirements.

Your information will not be shared with third parties unless:

  • required by law,
  • there are safeguarding concerns,
  • or there is concern about serious harm to yourself or others.

Email and WhatsApp are used for practical communication only and are not intended for ongoing therapeutic support between sessions.

You have the right to request access to the information held about you.

For questions relating to privacy or data protection, please contact:

Dominique Ammon
Info@dominiqueammon.com

Last updated: 12/5/2026